Reset a Frozen Samsung Galaxy S8 and S8 Plus

How to Reset a Frozen Samsung Galaxy S8 and S8 Plus

If your phone freezes or starts acting up, this will help owners reboot it rather than going to a carrier store for help. While Samsung’s new phone is extremely fast and powerful, issues do occasionally surface.

The new Samsung Galaxy S8 and S8 Plus have a beautiful design with massive 5.8 and 6.2-inch screens. Samsung returned the great camera, water resistance, microSD slot and much more. However, the all metal and glass design means the battery isn’t removable. As a result pulling the battery to reset an unresponsive phone isn’t an option.

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How to Reset a Frozen Samsung Galaxy S8 and S8 Plus

A quick reboot will solve almost any minor Galaxy S8 problem owners have. Which is what I tell all my friends and family to try first. So, if your Samsung Galaxy S8 or S8 Plus is frozen and unresponsive, below are the quick steps you can take to fix it.

Reset a Frozen Samsung Galaxy S8 and S8 Plus - 01

For 2017 Samsung delivered one of their most powerful smartphones ever. The Samsung Galaxy S8 and S8 Plus use an all-new quad-core Snapdragon 835 platform processor, and 4GB of RAM for smooth performance. The company also doubled the storage by adding 64GB, there’s a microSD slot for more space and plenty to love.

That said, as more and more users pick it up after the April 21st release date reports and problems will begin to arrive. No phone is perfect, although Samsung’s latest sure comes close. Overall owners don’t need to worry about it freezing often, if ever, but in case it does you’ll want to know how to fix it.

As we’ve seen in previous years, Samsung added a quick button combination that owners can press and hold to reboot a frozen Samsung Galaxy S8. This is required because the battery isn’t removable. A similar method is used on the iPhone. Without further delay, here’s how to do it.

Reset a Frozen Samsung Galaxy S8 and S8 Plus

During the initial setup you likely missed this quick tip or notification, but Samsung mentions how to do what’s called a “hard reset” to fix any issues or freezing. It’s worth noting that resetting a frozen Samsung Galaxy S8 will not erase any data. It just reboots the phone.

  • If your device is unresponsive, press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.
    Reset a Frozen Samsung Galaxy S8 and S8 Plus - 02
  • To take a screenshot press and hold the power and volume down key simultaneously, then let go. That same button combination is how to reset a frozen Samsung Galaxy S8. Only you’ll need to press both buttons at the same time, and hold down for roughly 7-8 seconds. Next the phone will vibrate, turn off, and reboot.

No data will be lost or erased, although any apps or browser windows will be closed. It’s worth nothing that if it was extremely frozen or unresponsive the Galaxy S8 could boot back up into what’s called a maintenance or “safe” mode. Follow the instructions on-screen to navigate with the volume keys. Scroll down to reboot, and hit power to reboot normally.

That’s it, we’re all done. As a quick note, this process is the same on the Samsung Galaxy S8, Galaxy S7 and S7 Edge, Note 5, Galaxy S6 and many other Samsung devices. Most Android phones actually use this button combination.

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